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Introduction |
| Protecting the privacy of your financial information at Syringa Bank has always been one of our most important responsibilities. We safeguard your privacy by maintaining standards and procedures designed to prevent misuse of this information. The way we do this is described in this Privacy Policy. |
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| Use, Collection and Retention of Customer Information |
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We collect non-public personal information about you from the following sources:
- Information we receive from applications or other forms
- Information about transactions with us or others
- Information we receive from a consumer reporting agency
We collect and retain information about our customers only for specific business purposes. We use this information to protect and administer your records, accounts and funds; to comply with certain laws and regulations; to help us design and improve our products and services; and to understand the financial needs of our customers so that we can provide the best products, services, and other opportunities to you.
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| Maintenance of Accurate Information ^top |
| We have established procedures to ensure that financial information is accurate, current, and complete, in keeping with reasonable commercial standards. Should you find inaccurate or incomplete information in our records, we will investigate your concerns and correct any inaccuracies in a timely manner. |
| Electronic Channels – Online Banking, E-mail, Web ^top |
| For online banking services we use multiple levels of security, beginning with the unique user ID and password assigned to each customer. Once connected to the online banking services, your browser uses a secure encryption method to make information entered unreadable during communication with our computers. The systems at our end of the connection are protected by state-of-the-art firewalls and other security measures that act as a virtual information vault for all information and transactions you enter. If you agree to receive e-mail messages from Syringa Bank, we retain the content of your e-mail message, your e-mail address, and our subsequent response. Please be careful about the information you provide to us by e-mail – this channel of communication is not necessarily secure against interception. A “cookie” allows Syringa Bank to determine that a visit has occurred within our site, as well as which pages were viewed. A cookie is NOT used to identify you and will not collect personal information. You remain anonymous throughout your visit. |
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| Limiting Employee Access to Information^top |
| We limit employee access to personally identifiable information to those with a business reason for knowing such information. Syringa Bank trains its employees on an ongoing basis to adhere to strict policies regarding client privacy |
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| Protection of Information via Established Security Procedures^top |
| We maintain appropriate security standards and procedures to help us protect you from unauthorized access to confidential information, to improve the protection of our information about you, and to assure the integrity of our information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public information. |
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| Service Providers^top |
The law does allow us to disclose information to service providers. These generally assist us to:
- Process transactions that you have requested
- Maintain or service your account
- Comply with laws and regulations
- Design and improve our products and services
- Effect, administer, or enforce a transaction
When we enter into a contractual agreement with service providers, we prohibit them from disclosing or using your information for their own purposes. They cannot sell or release your information to any third party.
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| What Information We Share^top |
| We do not disclose any non-public information about our customers or former customers to anyone, except as permitted or required by law; except that we may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. |
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| Contacting Us^top |
We have established several methods by which we may be contacted:
- By mail: Syringa Bank, 1299 N Orchard Street, Boise, ID 83706
- By e-mail: onlinebanking@syringabank.com
- By telephone: (208) 322-6363
- Or through any of our local branch offices
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